Our virtual remote support connection allows our technicians to connect securely to your computer desktops within seconds. Simply request a PIN and we’re in! This helps us quickly and securely connect to your computer to provide expert support in real-time.
Remote Support Connection Features:
• Support Microsoft Windows, Apple OS, and mobile devices over the Web
• Respond instantly to customer requests
• Easy for remote customers — even novice users can easily accept remote support
• Web-based for on-demand, anywhere technology support (home or office)